This section is dedicated to resources focused on allowing you to get to know your Nottinghamshire General Practice links as well as basic information on how to support a practice:

• Who is who in the practice team and what do they do
• Who is there to support you
• Introduction to Primary Care Networks
• PM Resources Checklist
• Jargon Buster

This section features documents to help practices with general policies and procedures:

• Bullying and Harassment
• Disciplinary and Grievance Procedures
• Equality and Diversity
• Fire Safety in General Practice
• Health and Safety in General Practice
• Hot and Cold Water Supply Management (Legionella)
• Complaints
• Risk Assessment for staff at risk of COVID-19

The Phoenix Programme is leading a number of workshops to support practice staff in Nottinghamshire with commonly found queries. The first of these sessions was led by Adele Kenton and Dr Karen Fearn on 19 May 2023 entitled “Business Continuity”. This session focused on:

• What is business continuity
• The importance of business continuity
• How to create your own comprehensive continuity plan

It is designed to support Practice Managers and GPs to understand how and why to support staff. You can watch the workshop at any time on YouTube.

The Phoenix Programme is leading a number of workshops to support practice staff in Nottinghamshire with commonly found queries. The second of these sessions was led by Kraft HR on 6 June 2023 entitled “Wellbeing the HR way”. This session focused on:

• What is stress?
• Six essentials of workplace wellbeing
• Tools and resources you can access.

It is designed to support Practice Managers and GPs to understand how and why to support staff. You can watch the workshop at any time on YouTube.

The Phoenix Programme is leading a number of workshops to support practice staff in Nottinghamshire with commonly found queries. The third of these sessions was led by Kraft HR on 19 July 2023 entitled “Strategic approach to appraisal”. This session focused on:

• Strategic approach to appraisal
• Practice Manger appraisal
• Template you can use

It is designed to support Practice Managers and GPs to understand how and why to support staff. You can watch the workshop at any time on YouTube.